Privacy Policy Overview

This Privacy Policy explains how Drunnoy Retreat handles personal data on drunnoy.top across the data lifecycle: collection, use, disclosure, retention, and deletion. It applies to information submitted through the website and to limited technical data generated during normal site operation.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01

Data We Collect

Drunnoy Retreat processes the information you submit through the contact form, including your name, email address, phone number if provided, inquiry message, and any service preferences you choose to share. We also process limited technical data such as server request metadata and browser or device information to support site delivery and security.

We collect only the categories needed to handle inquiries and operate the site.
02

How We Collect Data

We receive personal data when you contact us through the website, and we may generate technical data automatically when you access or navigate the site. Cookie-related information is limited to essential site operation and privacy preference settings.

Most information comes directly from your form submissions or your use of the website.
03

Cookie Types

We use essential cookies to support core site functions, such as page delivery and basic security, and preference cookies to remember privacy choices. We do not confirm the use of analytics or marketing cookies on this site.

Cookie use is limited to operational and preference-related functions.
04

Cookie Controls

The site uses cookies for essential operation and to remember privacy preferences. You can usually manage cookies through your browser controls, including blocking or deleting them, although some site functions may not work as intended if essential cookies are disabled.

Browser settings can be used to limit or remove non-essential cookie storage where supported.
01

Purposes of Use

We use submitted and technical data to respond to contact requests, manage service preferences you provide, maintain website security, deliver pages and messages reliably, and support internal administration connected to those tasks. We do not state any additional tracking, analytics, or advertising purpose unless it is separately disclosed and enabled.

Each processing activity is tied to a specific operational need.
02

Service Provider Sharing

We may share personal data with service providers that support website hosting, technical maintenance, security functions, or message delivery. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Operational recipients are limited to parties that help us run the website or respond to inquiries.
03

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when necessary to comply with law, enforce our rights, protect the security of the website, or respond to a lawful request. Any such disclosure is limited to what is reasonably required for the relevant purpose.

Disclosure may occur when a legal duty or valid official request requires it.

Privacy rights lifecycle

How rights, requests, retention, and updates are handled

User Rights

Your Privacy Rights

You may ask us to review, correct, update, or delete personal data we hold about you, and you may also raise concerns about how it has been handled. Where a request cannot be fully granted, we will explain the reason and the practical outcome to the extent permitted by law.

Available rights depend on the nature of the request and any legal exceptions that apply.
Requests

How Requests Are Handled

To protect privacy and prevent unauthorized disclosure, we may need information that helps verify your identity and understand the scope of your request. After verification, we will assess the request, respond within the applicable timeframe, and either complete the action or explain any lawful limitation.

Requests are handled through a verification and review process before any action is taken.
Data Retention

Retention and Deletion

We retain personal data for the period needed to respond to inquiries, maintain site security, complete technical delivery, and meet applicable recordkeeping or compliance obligations. When data is no longer required for those purposes, we take steps to delete it, anonymize it, or otherwise remove it from active use, subject to any legal or operational constraints.

Data is kept only for as long as it serves the purpose for which it was collected or a related legal need.
Policy Updates

Policy Updates

When updates are made, the revised policy will apply from the date it is posted unless a different effective date is stated. If a change materially affects how we handle personal data, we will use a reasonable method to draw attention to it through the website or another suitable service channel.

We may revise this policy when our practices, legal obligations, or site features change.

Contact for Privacy Matters

Email contact
info@drunnoy.top
Telephone contact
+57 321 8106602
Postal address
Calle 8 1 E 20, La Playa Puerto Colombia
Privacy inquiries

Use the service channels listed here for questions about this policy or the handling of your information.